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Books

Art of Client Service
by Solomon Robert

Art of Client Service

Fill the Empty Suit (or take it off completely!)This is a book of Simple Strategies For Providing Outstanding Service to Advertising Clients.


Account executives, and anyone else who deals with clients, will find themselves flinching, laughing, and committing to memory this sound advice, presented through real-life stories of satisfying success and embarrassing failure along the total spectrum of client service.

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Borrow It Available from one of our Lending Libraries: Salem


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